Milleni Genuine Italian Leather Soft Nappa Leather Backpack Bag Travel - Black/Cognac

Shipping

• Free Australia-Wide Shipping: We are pleased to offer free standard shipping on all orders delivered within Australia.
• National Coverage: We deliver to all states and territories, ensuring your order reaches you wherever you are located.
• Eco-Friendly Logistics: To support a greener planet, all our deliveries are 100% carbon neutral.
• Physical Address Required: Our courier network requires a physical street address for delivery; please note that we are currently unable to deliver to PO Boxes or Australia Post Parcel Lockers.
• Tracking Included: Once your order is dispatched, you will receive a tracking number to monitor your delivery progress.

Returns & Exchanges

• Our Guarantee: Your satisfaction is our priority. If you are not 100% satisfied with your purchase, we are here to help.
• 30-Day Return Window: Items may be returned or exchanged within 30 days of the delivery date.
• Return Shipping: Please note that customers are responsible for organizing and covering the cost of return shipping via their preferred courier service. We recommend using a trackable service, as we cannot be held responsible for items lost in transit during return.
• Condition of Items: To be eligible for a return, items must be unused and in the same condition that you received them.
• Non-returnable items Custom Prints & Personalized Items including our printed Mugs, Phone Cases, and Apparel, are made-to-order specifically for you. Because these items are produced only once an order is placed, we do not accept returns or exchanges for Change of mind, Incorrect size selection (please refer to our size charts before ordering), Customer errors (e.g., spelling mistakes in names provided or low-resolution photos uploaded by the customer).